My web log said 245 visitors and the honest count was 36
What I changed about the way I count a visit, and why the smaller number is the one I trust.
Long-form, from the workshop floor. What shipped, what broke, and what it cost.
What I changed about the way I count a visit, and why the smaller number is the one I trust.
Why the visual agent cockpit faded while agents moved into the chat apps people already use, and where my own stack agrees.
What thirteen agents really run on, the model that got fired for inventing tickets, and the check that keeps the answer true.
The research ShoUp is built on, cited properly, and the statistic we retired because it had no source.
A churn scare that turned out to be unflagged test accounts, and the case for giving every number one canonical query.
Why I forked a fast moving open source chat app and the one rule that keeps the fork alive.
The story of the AI business coach that reads my real numbers every Monday and asks.
Why my agent team passes work through records and one-line handoffs instead of free agent conversations.
Moving 27 AI agents and a human team off Slack onto self-hosted chat: the latency that routed offshore, the header nobody documents, and why we kept going.